Open the purchase order from Purchase Orders and click Receive Stock. Each line defaults to its full remaining quantity, but you can edit it down — this is built for partial deliveries, not just whole-order receipts. Pick which stock location the goods are going into (required), and for anything lot- or serial-tracked, record the batch/serial number and expiry date (it'll suggest one automatically from the product's shelf life if you leave it blank).

Confirm Receipt posts the stock in and updates the line. The PO itself shows "Partially Received — N line(s) outstanding" until every line is fully in, at which point it's marked fulfilled — and you'll see whether it arrived on time or late against the expected delivery date.

Dispatch notes aren't something you create by hand — one's generated automatically the moment an order's ready to ship: instantly for anything bought-in with no manufacturing step, or the moment every step on its job card is completed on the shop floor. You'll find them in Shipping & Dispatch, split into Pending Dispatch and Dispatched.

On a pending dispatch note, set the carrier and tracking number, then Save. Copy Customer Tracking Link gives you a link you can email or text straight to the customer — no login needed on their end, just a live progress bar through Order Confirmed → In Production → Manufacturing Complete → Shipped.

When it's physically gone, click Mark Dispatched. This also flips the linked sales order to fulfilled — the two are tied together, so you won't end up with a dispatched note against an order that still shows as open.